Refund policy

Returns
If you have received a damaged, defective or incorrect item, reach out to us on our contact form with a photo of the damage, or the incorrect item, as well as your order number. We’ll handle it from there!

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Please do not send your purchase back to the manufacturer.

Exchanges
Unfortunately, we are unable to accept exchanges for any purchased items. Due to the limited nature of products, we do not have inventory for size exchanges. Please double check our sizing and garment details prior to ordering.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at jacobj4jc@aol.com and send your item to: Raised by Kings, 4839 SW 148th Ave PO BOX 250 Davie, FL 33330

Shipping
To return your product, you should mail your product to: Raised by Kings, 4839 SW 148th Ave PO BOX 250 Davie, FL 33330

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.